Tasmanian residents travelling to New South Wales are comfortable: the current reciprocal agreements between Tasmania and NSW are being reviewed. Before travelling to NSW, Ambulance Tasmania recommends contacting Ambulance NSW Customer Service Centre Enquiries at 1300 655 200 or e-mail Ambulance-FinanceAccounts@health.nsw.gov.au for up-to-date information if you are insured for ambulance costs. In the absence of third-party payments, the Tasmanian government is currently opting to forego the accounts of Tasmanian residents who require treatment and/or ambulance transport to Tasmania and its islands. All visitors to the mainland and abroad in Tasmania will receive a Tasmanian Ambulance bill for emergency services. If you live in Queensland and have ambulance protection during the loading period, the Queensland Ambulance Service (QAS) will pay the bill if you present reasonable proof of your residence in Queensland. For more information, please contact your QAS office on site. The governments of South Australia and Queensland do not participate in reciprocal agreements and the people of Tasmania are responsible for all ambulance accounts issued by these ambulance services. There are no circumstances under which the Tasmanian government will pay for ambulance services for Tasmanian residents, including retirees visiting South Australia or Queensland. If you live in ACT, Victoria, NT, NSW or SA and have ambulance protection in your state or territory, you are in most cases on management duty in Tasmania. Please forward the Tasmania ambulance bill to your ambulance insurance provider for treatment. Most states and territories, with the exception of New South Wales, South Australia and Queensland, are subject to informal reciprocal agreements covering ambulance costs.
If you receive an invoice from an emergency service on the mainland (except from New South Wales, South Australia or Queensland), send the invoice to Ambulance Tasmania with proof of your Tasmanian residence and we will contact the relevant emergency services on your behalf and request that they withdraw the invoice. All Tasmanian residents travelling abroad are requested to obtain appropriate travel or insurance insurance and to carefully check the amount of coverage to avoid potentially significant expenses for transporting patients and related medical expenses. Reciprocal rules apply only to the transport of emergency patients and generally do not cover non-emergency transport or hospitalization of patients, rescue of helicopters or medical rescue by air ambulance in a state or region. All Tasmanian residents travelling on the mainland should consider purchasing appropriate travel or other insurance to avoid potentially significant expenses.